Privacy Policy
Landly is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you use our app, website, and eSIM services.
1. Information we collect
We collect information you provide directly (account details, payment information), information generated by your use of the service (eSIM activations, data usage, device identifiers), and information from third parties (Apple, Google, payment processors).
2. How we use information
We use information to provide and operate the service, process transactions, provision eSIMs with our connectivity partners, communicate with you, prevent fraud, and meet legal obligations.
3. How we share information
- With connectivity providers (e.g., eSIM Go) to provision and manage your eSIM
- With payment processors (e.g., Stripe) to handle transactions
- With service providers acting on our behalf (analytics, support, infrastructure)
- When required by law or to protect rights and safety
4. Data retention
We retain personal information for as long as needed to provide the service and meet legal, accounting, or reporting requirements.
5. Your rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You can request a copy of your data or delete your account directly, or contact us at help@landly-esim.com.
6. Cookies and tracking
We use cookies and similar technologies for authentication, preferences, analytics, and fraud prevention. You can control cookies through your browser settings.
7. International transfers
Information may be processed in countries other than your own. We use appropriate safeguards (such as standard contractual clauses) when transferring personal information internationally.
8. Children’s privacy
Landly is not directed to children under 13 (or the equivalent age in your jurisdiction), and we do not knowingly collect personal information from them.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version with a new “Last updated” date and, where required, notify you directly.
10. Contact us
Questions about this policy? Email help@landly-esim.com.